CORP CRR 2024 8.5x11 v10 - Flipbook - Page 24
2 0 2 4 CO R P O RATE RESI LIENCY REPORT
STAKEHOLDER ENGAGEMENT
We regularly engage our stakeholders to better understand
their priorities, how they are affected by our operations and
influence our objectives. This ensures that we are targeting key
performance indicators that are meaningful and aligned with
our Strategic Plan and core values. Our key stakeholder groups
include our shareholders, coworkers, customers, Board of
Directors, vendors, industry and the communities in which we
live, work and play.
We meet with key shareholders throughout the year
and proactively report on our operational, financial and
environmental performance through quarterly and annual
disclosures, including this annual Corporate Resiliency
Report. Our property teams meet regularly with customers,
organize events and trainings and seek feedback through
annual surveys. We engage our coworkers through a variety
of programs, trainings and civic engagement activities that
support professional development, health and well-being
and community stewardship. We participate in industry
meetings and conferences to strengthen our partnerships and
contribute to the discourse that shapes our industry. At the
community level, we participate in public forums, business
improvement districts and support organizations that enrich
our communities.
CUSTOMERS | RICHMOND
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BOARD OF DIRECTORS
• Board meetings and annual shareholder presentation
• Annual Corporate Resiliency Report
SHAREHOLDERS
• Third-party benchmarks
• U.S. Securities Exchange Commission (SEC) filings
• Investor relations and support
• Investor meetings and events
• Quarterly earnings calls
• Property tours
• Annual Corporate Resiliency Report
CUSTOMERS
• Routine customer satisfaction surveys
• Quarterly customer meetings
• Customer communications
• Highwoods Core Values
• Health and wellness amenities and initiatives
• Customer appreciation events
• Annual Corporate Resiliency Report
INDUSTRY | TAMPA
