CORP CRR 2024 8.5x11 v10 - Flipbook - Page 4
2 0 2 4 CO R P O RATE RESI LIENCY REPORT
LETTER FROM THE CEO
I am pleased to present our 2024 Corporate Resiliency Report.
Over the last year, we have remained committed to our mission
of owning and operating a resilient, high-quality Class A office
portfolio that thrives in all economic cycles. Our Strategic Plan
and resiliency strategy drive our confidence in the future and
the enduring strength of our portfolio.
We continue to strengthen our resiliency strategy in response
to evolving market risks. Our annual resilience assessment,
utilizing our proprietary Asset Resilience Index and enterprise
risk modeling, enables us to proactively identify and mitigate
enterprise risk. Findings from this process inform decisions on
continually improving the quality of our assets and anticipating
and meeting the demands of our customers, all the while
creating long-term value for our shareholders.
Our commitment to our coworkers, our customers and
our communities is reinforced by our vision, our mission and
our core values. Our vision is to be a leader in the evolution
of commercial real estate for the benefit of our customers,
our communities and those who invest with us. Our mission
is to create environments and experiences that inspire our
teammates and our customers to achieve more together.
Our core values serve as our foundation. We believe
our culture makes the difference in this highly competitive,
ever-changing commercial real estate industry. Our
core values guide day-to-day decision-making and shape
our culture.
INTEGRITY: We are committed to doing the right thing, being
honest and straightforward, saying what we can when we can
and supporting our words with timely and consistent action.
COLLABORATION: We believe we are better together, offering
help, asking for help, sharing our knowledge, engaging with
each other and being valued partners.
COMMUNICATION: We strive to make it clear, being curious,
asking questions early and often, providing simple and
actionable information and giving feedback and being open to
receiving it.
SOLUTIONS: We seek to bounce forward by being flexible
and creative, working through obstacles, anticipating needs,
providing options, owning our results, sharing our wins and
growing from our losses.
PICTURED (R–L): CEO TED KLINCK, DIRECTOR OF CUSTOMER EXPERIENCE MELISSA BESSLER, BOARD OF DIRECTORS MEMBER DAVID GADIS, EVP & COO BRIAN LEARY
4