2025 Highwoods Corporate Resiliency Report | ESG, Sustainability & Real Estate Performance - Flipbook - Page 16
2 0 2 5 CO R P O RATE RESI LIENCY REPORT
BUSINESS CONTINUITY
In a time when our industry is quickly evolving, we believe that business continuity and resiliency planning is critical for
market differentiation and long-term financial success. Our senior leadership team, with oversight from our Board of Directors,
continuously refines our business continuity plan and enterprise risk management framework in response to ever-changing
market, environmental and financial conditions. This proactive approach, along with the commitment of our coworkers and a
strong balance sheet, enables our organization to successfully navigate through challenges as well as capitalize on opportunities
resulting from thoughtful planning and deliberate decisions.
We continue to plan for unforeseen events, reimagine what is possible and treat every challenge as an opportunity to build a
stronger, more resilient organization.
CHARLOTTE | NASHVILLE | RALEIGH
WEATHERING BACK-TO-BACK ICE STORMS
The effectiveness of our business continuity planning
process was demonstrated in early 2026 when Tennessee
and the Carolinas experienced unprecedented back-toback ice storms. In anticipation of the freeze, our local
asset management teams prepared by coordinating with
key vendors to stage equipment and personnel directly
at our properties to mitigate pipe-freezing damage. This
proactive preparation allowed us to maintain seamless
building operations and prevent costly damage to
critical components, demonstrating the strength of our
contingency framework.
Our planning efforts did more than just protect our assets
during the ice storms; it allowed our buildings to remain
operational and serve as vital community hubs. During
the recovery, we opened our doors to customers and
their families to provide areas of refuge. By providing
warm spaces, clean water and power for communication
and hygiene, we offered a sense of stability while local
infrastructure was being restored to their homes.
WEST END STORM DAMAGE | NASHVILLE
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